Privacy Policy

Register statement according to Sections 10 and 24 of the Personal Data Act (523/1999). Jettools.fi is committed to protecting the privacy of its customers and offers the opportunity to influence data processing. You can limit the use of your data by contacting our customer service. With this register and data protection statement, we inform our customers about the processing of their personal data. The customer must accept the terms of this privacy statement in order to use the services of the Jettools.fi online store.

The information is processed based on the customer relationship between the customer and the Jettools.fi online store, the contract, the use of the site, the customer's separate express consent or legal obligations.

• For delivery, processing and archiving of orders
• For the development of online store operations and services
• To improve the customer experience
• For analytics and statistical purposes
• To provide better customer service

Contact and providing payment information is necessary when purchasing through the Jettools.fi online store. The main source of information is the user himself, in addition to which we may receive additional information from our partners, for example from a credit service provider. Identification information provided by the user himself or identifying the person:

• Personal ID to identify the customer when entering into a credit agreement
• Passport information or similar information required by Customs when ordering products or services tax-free from outside Finland
• Contact information, such as address, email address and phone number
• Payment information, including credit agreements and other billing information
• With the customer's consent, location data that is used to estimate the delivery time
• Data observed about the use of the services and derived with the help of analytics
• Purchase history, e.g. ordered products and their price information
• Delivery information, such as the selected delivery method and delivery address
• Product reviews
• Online store usage and browsing data as well as identification data of the terminal device

We may hand over some necessary information to third parties, e.g. to guarantee delivery. Your information is also forwarded to the credit granting agency in connection with the credit decision. We do not disclose information outside the EU or EEA. We pass on information to the following third parties:

• For the transport company, if the chosen delivery method is transport to the pick-up point, the nearest post office or to the destination
• To the SMS partner, when the sending of text messages is allowed
• When paying with a payment card to a payment intermediary
• To the credit provider, when the customer chooses the credit company's invoice or partial payment as payment method
• For the invoice operator, when Jo-He Oy's own invoice is selected as the payment method
• To customs, when buying products tax-free
• To the debt collection company, when the invoices are due and going into debt collection

The data of the user register of the Jettools.fi online store is stored in the system of the registrar. Access to the system requires entering a username and password. The system is also protected by firewalls and other technical means. Only certain, predefined employees of the registrar can access and have the right to use the information contained in the register stored in the system. The information contained in the register is located in locked and guarded premises.

The registered person has the right to prohibit the data controller from processing information about him/her for direct advertising, remote sales and other direct marketing as well as market and opinion research as well as personal registry and genealogy research. The ban must be made in writing and addressed to the person responsible for registry matters.

The registered person has the right to check the personal information stored in the register and to receive copies of it. The inspection request must be made in writing and addressed to the person responsible for registry matters.

The registrar corrects, deletes or completes personal data in the register that is incorrect, unnecessary, incomplete or out of date in terms of the purpose of the processing on its own initiative or at the request of the data subject. The registered person must contact the person responsible for the registry affairs of the registrar in order to correct the information.

Jettools.fi store is using cookies to better user experince. A cookie is a small text file that is temporarily stored on the user's hard drive. Cookies are used on almost all websites, and websites may not function properly without cookies. The cookie contains a randomly generated unique ID, which allows us to identify your device and collect information about which pages and functions you use in the online store.

We use Google Analytics to collect information about how the online store is used. With the help of the data, we aim to gain an understanding of what online store customers want and how we can best give customers a good user experience.

You can block the use of cookies on your device by changing your browser settings. The location of the settings depends on the browser. However, you should take into account that many functions require that the online store saves the choices you make. If you block cookies, you may not be able to use all functions.

You can contact us for questions related to privacy, data processing and the privacy policy by email at myynti(at)jettools.fi.

Jo-He Oy (FI16343104)
tel. +358 20 7280 790
Ruukintie 3
02330 Espoo
Finland

Jouni Nevala
020 7280 791
jouni.nevala(at)johe.fi